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Business Today, June 22, 1999How To Develop The Best New Products
Take Part A. Look for the socket under Part B. Fix it there. Et voila! You have a new product. The parts don't fit? Let's try again: take Part A....That was in the past. Today, your blueprints are linked firmly to your bottomline. So, just how do you set up a fail-safe process for inventing, designing, testing, and commercialising new products while meeting the strategic requirements of quality, cost, and speed? BT unravels the secrets of new product development, gleaned from the companies that are setting global standards.
HOW FMCG COMPANIES DEVELOP NEW PRODUCTS
HOW HI-TECH IS BEING USED FOR PRODUCT DEVELOPMENT

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CORPORATE FRONT

Time To Bust Out The Bubbly?
Sales climbed, but profits didn't. Demand rose, but so did expenses. The recession was ending, but corporate India's bottomlines simply didn't show it.

Can Gautam Thapar Rebuild The House of BILT?
Anointed CEO finally by his uncle, L.M. Thapar, CEO Gautam Thapar must now strategise the paper-maker into the black.

Can Ratan Tata Program His Software Dreams?
Log out of IBM. Append Tata Infotech and Tata Elxsi to TCS. That's CEO Ratan Tata's new code for rebuilding his infotech empire.

Can Hero Honda Stay Ahead Of Honda?
Even if the growing 4-S competition doesn't, Hero Honda will wobble if Honda even thinks of pulling out.

How Lonely Is It On Madison Avenue, Really?
Madison Advertising's CEO, Sam Balsara, may pitch media-buying as his new USP, but he's going to need a creative partner too.

Are Himalaya's Ayurvedic Concepts Only For Dadima?
"Yes, young man. It's you that Himalaya Drugs is targeting with its herbals. I would watch this transformation closely if I were you."

Has Aurobindo Formulated The Right Prescription?
Bulk drugs prescribed profits for Aurobindo Pharma so far. But CEO Ramaprasad Reddy suddenly wants to get into formulations. That could prove to be tricky.


Case Study: The Case Of Centralised Sales
Is a multi-product company better served by reconfiguring itself around customer segments? Or is a product-wise divisionalisation, with central sales organisation, best?

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The Economy: Foretelling The Future
The second-highest rate of economic growth in the world in 1999-2000 shouldn't disappoint you--until you realise.

Marketing: Lessons In Repositioning Britannia
From snacks to health, from the premium segments to the mass market, from the cities to the villages, it's 3-step change that CEO Sunil Alagh and his marketing team are baking at Britannia. A new recipe for the 4 Ps will now determine if the cookie will crumble the right way.

Interview:M&As Alter Market Perceptions
Why do companies hire top talent only to discover that they've signed on Ms Wrong? Why does the star performer become a hopeless misfit after being promoted? Why does the peg never match the hole? Is it because HR managers aren't using the tool of competency profiling? A template.

Infotech: Connecting To Customers Through Call Centres
Imagine a system that allows you to listen closely to the customer, meet her data needs, identifies prospects, and orients your entire organisation towards her. Why imagine it? That's just what a state-of-the-art Call Centre can do for you.

Leadership: Micky Unlimited
That long-distance runner, Muktesh 'Micky' Pant, the CEO of Reebok India, is sprinting off to Boston to head brand management at Reebok Unlimited. His unique bag to analytical abilities, can-do-must-do determination, and team-skills provide a role-model for the aspiring Global Indian CEO.


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