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TRAINING INDUSTRY
Which Course '99The pulse of today decides the tools of
tomorrow. On the infotech highway, you step into the training mall where courses vary from
2-day workshops on latest programming tools to 3-year formal degrees. Computers Today
weighs the choices and suggests the best for you.
By Kavita
Kaur and Moumita
Bakshi
Software is, undoubtedly, the silver lining to the
India's smirch of economy today. According to surveys, the country has the second largest
assembly of English speaking technical professionals in the world, after US. Statistics
show that there are over 1,832 educational institutions and polytechnics training about
67,785 computer software professionals every year. Add to this the number of graduates
passing out of IITs and one gets a mind-boggling number.
Despite the output, demand far outstrips the supply.
According to an industry observer, "Today's IT professional knows that he constitutes
the most important entity beyond products and projects, as he knows how to use products
and control project schedules." With that trump card in hand, IT professionals have
made it big and now thousands of dreamy youngsters across the country are religiously
pouring into the training institutes each month-a place which they regard as their gateway
to a good job abroad.
Kids
Domain
Heard of the three Rs-Reading,
wRiting and aRithmetic? Add another member to the R family-computeR knowledge. Today's
kindergarten kids are not only taught "London bridge is falling down" in their
activity room but also how to use computers. As these 4-5 year old tiny tots try their
hand at the magical world of computers, companies rush in to offer special school training
programmes, CD tittles and books. For example, US-based The Fourth R Inc. With over 200
centres in 35 countries, the firm set its first shop in India-Chennai, last November. The
company provides interactive computer learning solutions for kids. The courses are split
up according to the levels of learning: Techno Tots (3-5 years), Explorers (6-8 years),
Voyagers (9-11 years), Cybernauts (12-14 years) and Techno Teens (15-17 years). The
learning process is based on the four key roles of the computer: that of a tool, tutee,
topic and thought-provider. Go ahead and make cards for mothers day or prepare a budget
for your pocket money this summer-right on your dad's laptop.
|
Ironically, it is partly because of this
"money-in-return-for-job" strategy that the right people holding the competence
to use software tools and fight project deadlines are scarce today. Quality is almost a
misnomer in the education provided by many IT training institutes in the country, complain
CIOs of many user organisations. Explains Adesh Goyal, HR head, Hughes Software,
"High turnover of jobs in the industry has attracted a large number of service
providers in the education sector who had no previous experience of conducting IT training
programmes. To an extent, a few major IT education providers have also contributed to the
falling standards by entering into franchise agreements with institutes that house no
infrastructure worth the name. So the gap between the institutes and businesses is far
from bridged."
But Ashok Clement, Education Marketing Head, NIIT disagrees.
"In our institute, curriculum is prepared by a special R&D team, keeping in mind
the latest technology and training methodology. At NIIT, there is a classroom for theory
classes, lab room for practical work and mindroom for brainstorming sessions. This shows
our committment towards the system." To keep the students abreast with the latest
trends in the infotech world these institutes attempt going beyond the parametres of
diplomas. "We go an extra step to prepare our students for the real world by giving
them lessons on communication skills and putting them on to challenging projects,"
adds Clement.
The Formal Strength
NIIT or Aptech don't represent the whole IT training industry
in India, though they garner about 80 percent of the industry revenue between them. Many
small private training institutes spawned across the country offer training on
applications and programming methodologies that are old and the quality of teaching is
poor. While the degree institutes are governed by stringent norms, there is no monitoring
of the private institutes. DOE's accreditation programme or HRD's bureaucratic approach
have not brought in any standardisation.
Infotech's
Own IITs
While the idea was
mooted about 15 years ago, a key initiative to increase quality IT workforce in India
through the formation of Indian Institute of Information Technologies (IIIT) saw the light
of the day only last year. A joint effort of industry and the government, today there are
IIITs in different cities including Bangalore, Hyderabad, Chennai and Allahabad. These
institutes offer both computer software engineering degree and short-term courses.
Recently, Oracle School of Advanced Technology was opened in Hyderabad IIIT campus. This
is the third school being opened there, following the IBM School of Enterprise Wide
Computing and Metamor School of Excellence in Software Development Methodology. Next in
line is a Microsoft school.
Another project in the pipeline is ICSPI-the Institute
of Computer Software Professionals of India. While ICSPI's post-graduate course would be
of two years, short-term courses would vary from three months to one year duration.
Open universities like IGNOU are also catering to the
training requirements of the students who couldn't get admission into the formal sector
institutes. IGNOU's School of Computer and Information Sciences also offers courses
through the Net.
The more hip may eye the Electronically NETworked
LifeLong Learning (EL NET-3L) distance mode of education under the Continuing Education
Programme. The programme has been developed by the Centre for Educational Technology, IIT
Kharagpur. It offers courses in computer network and Internet applications,
telecommunication technology, RDBMS design and Oracle, etc. |
The result is obvious: almost all recruiting companies
favour engineering students to diploma holders. According to a NASSCOM report, of the
35,000 professionals working in the software export industry, less than 2 percent are from
the informal sector. Phiroz A. Vandrewala, executive vice president, Tata Consultancy
Services, opines, "Students in the private training schools learn applications but
lack aptitude." The leading IT consultancy firm is probably the biggest campus
recruiter in India. Out of the 3,000 recruitments made every year, it handpicks about
2,500 students from 40-45 professional institutes. The software giant does not hire anyone
who isn't a B.Tech, M.Tech or MCA. The selected students undergo a 8-10 week rigorous
training programme at the firm's in-house training centre at Thiruvananthapuram. After
that, they are put up on live projects for about 6-8 months. Once the initial training is
completed, they are sent back for additional training for about 3-4 weeks.
Explains Jayanthi Jagannath, manager, HR, Nucleus Software
Exports Ltd, "We take BE and MCAs for entry-level positions. However, in case of
other positions for experienced software professionals, exceptionally meritorious
candidates holding diplomas from well-recognised computer training institutes are also
considered." At present, the BE/MCA vs diploma-holder ratio at Nucleus is about 85:15
percent.
The general idea is that the formal sector with its strict
inducting norms ensures a higher level of "quality". Stresses Prof. Anshul
Kumar, head, Department of Computer Science and Engineering, IIT Delhi, "IITs are
fundamental and concept-oriented, while private institutes are more skill and tool
oriented."
Saving the Private Ryan
How do the T-schools react to these observations? Says Rajesh
Kumar, senior manager (corporate), IEC Softwares Ltd, "I would place diploma holders
at a higher pedestal than the degree holder. Take any public sector training institute,
most of them are working on Oracle 7, while the private institutes have moved on to Oracle
8.5." While proper training which is untouched by business needs of the organisation
providing the training can only be offered by established universities and institutes,
these alma maters need support and incentives to meet the growing manpower requirements of
the industry.
Although engineering graduates are inducted into the industry
quickly, it is often felt that they need further training to be honed in the latest
applications. The industry complains that while the colleges and formal institutes provide
a good standard of training, their ability to relate to training that they impart to real
world usage is poor. Infrastructure is often inadequate and the faculty not well-versed in
latest applications. In fact, if one wants to increase the intake through existing systems
or by establishing new learning institutes, the major problem would possibly be inadequate
facility.
Learning
on the Net
Courses about the Net, on the Net
and by the Net. Studies reveal that the explosion of Internet has created an additional
demand of over 1 lakh job every year. Cashing on this wave are Quantum, Aptech, NIIT, Zed
Education, among many others. Zed Online, the Net-based training course of Zee Education
has a course on E-commerce. The ZED Virtual University is another distance learning
program that offers a range of ten courses including Management, Computer and Internet.
Similarly, the Quantum Institute, a division of
Quantum Information Systems Ltd, is harnessing the power of the Net and offering training
in collaboration with the University of Illinois, USA. It is perhaps the first institute
in India to offer a post graduate degree-Masters of Computer Science-online. Says Anil K.
Dang, chairman, Quantum, "The days of shishya going to the guru are over. Quantum
brings leading technology training right on your desktop-from halfway around the
world." Websity by IIS Infotech Ltd also focusses on Internet and Web page designing
and programming. GNIIT students at NIIT have access to a vast pool of resources including
online brainstorming and chat sessions. One interesting aspect is the online
self-assessment test whereby one can assess where one stands vis-à-vis the rest of the
class. Another comprehensive course in E-commerce is e-com@asset, a joint effort of Asset
International, the high-technology arm of Aptech Ltd and IBM Education. The six month
course focusses on honing Java and Web application development skills. |
According to Unmesh Brahme, CEO, Ovation Development
Consultancy Services, a Mumbai-based consulting firm, "A major issue is the
orientation and skills of trainers. Most of them are so removed from the reality of
practical computer use that they can rarely instill the practical utilities in their
students for using PCs effectively."
"Forget about statistics,"says Pranav, a B.Com
student from New Delhi,"For most of us there is no option. Not all can get entry into
IITs and IIITs. Private institutes are the safest and easiest route to entry in the world
of computers. Moreover, they are ideal for college going students who want to do a
side-course and increase their job-worthiness." Adds Vikas Gambhir, executive,
business development, CMC, "Where are the seats? Look at the number of institutes
offering B.Tech/MCA courses and compare them with the graduate population. There is no
option for thousand of students but to go in for diploma courses."
A balance might be in the offing. Many IT companies today are
tying up with Indian and foreign universities or formal sector schools to offer courses or
refine their intakes. The past few months have witnessed educational alliances where noted
hardware and software giants have tied up with premier universities to further their own
stake. Apple Publishing Technology Centre (APTC) joined hands with IGNOU and All India
Management Association (AIMA) to offer new Web courses. Wipro Infotech, meanwhile, has
forged an alliance with Bureau of Information technology services. The US-based Radiant
Systems and the Chennai-based Kaashyap Institute of Information Technology Pvt Ltd
together set up an infoschool to offer training in different ERP packages. The duo have
now entered into an agreement with the Component Mangement Group (CMG, USA) to set up a
component developement centre for CORBA professionals. The graduates who excel in their
courses would be absorbed internally by Kaashyap and CMG and rest by CMG division
worldwide. Besides this, IIS Scientific Computing Ltd has joined hands with the Foundation
for Innovation and Technology Transfer (FITT) and the IIT, New Delhi, to offer training
courses in CAD/CAM/CAE software. Saurabh Srivastava, executive chairman, IIS Infotech Ltd
says, "The high- end program, such as this, establishes a bridge between the industry
and academia."
Training and Advanced studies in Management and
Communications (TASMAC) has entered into an aliance with the Institution of Incorporated
Executive Engineers (IIEXE) of UK to offer diploma courses in engineering management in
Pune. The courses would provide knowledge of management practice, give an insight to
management processes, and also provide knowledge of techniques applicable to engineering
management.
Authorised
to Train

The stamp of credibility being very
important, there is an increasing trend to learn from institutes certified by the vendors.
The Authorised Training Centres (ATC) are multiplying, as global giants such as Microsoft,
Autodesk, Lotus, Oracle, Novell and IBM are appointing private institutes as their ATCs.
Although training on popular Microsoft packages are
offered by practically all institutes, very few of them are recognised ATCs. Some of
Microsoft's ATCs are NIIT Ltd, STG International, IIS Infotech Ltd and Datapro. Oracle
Corp.'s ATCs including SQL Star International, Asset Aptech and BITECH offer training on
databases, CASE and end-user tools. Likewise, the CAD/CAM major, Autodesk Inc. has
appointed CADD Center India Pvt. Ltd as their ATC. Novell has teamed up with Datapro
Information Technologies, CMC, Tata Unisys Ltd while IBM today has over 15 ATCs.
Meanwhile, Lotus' ATCs include Software Technology Group, SQL Star International, Tata
Information Systems Ltd and MicroUniv.
What makes ATCs so hot? IT firms seek expertise in the
most accepted platforms while hiring computer personnel. At their end, hardware and
software giants wish their products to be popular among developers. ATCs seize both
opportunities at one go and ensure good standard of education. |
Close on the heels of opening a technology lab in
Mumbai, Intel has set up its second technology lab at IIT Delhi. Microsoft plans to invest
$35 million in what it calls "University Advanced Technology Labs Program" to
target university-level computer science education, computer education in schools and
training for IT professionals. Metamor Global Solutions Ltd, has set up its 'Metamor
School of Excellence' at the IIIT, Hyderabad.
Government's Long Hand
The government, on its part, is bending backward to push
quality into computer education offered by the private institutes in India. It may be
recalled that Parliament's concern led to the formation of a working group and the birth
of the unique DOEACC (Department of Electronics Accreditation of Computer Courses) scheme.
Tracing the roots of the DOEACC society, V.K. Bhatia, additional director, DOEACC society,
explains, "In order to meet the demand for IT professionals, we decided to exploit
gainfully the resources available with the non-formal sector for the development of
quality manpower. This led to the formation of a National Working Group under the aegis of
All India Council for Technical Education (AICTE) the statutary body of the country for
the recognition/ accreditation of technical educational programmes, in 1989." The
working group made recommendations that the society should take advantage of the
facilities available with the institutions in the private sector, to conduct standard
courses laid down centrally. The stamp of excellence by granting accreditation would be
based on the performance of the students fielded by such institutions in the DOEACC
examinations and on the infrastructure maintained by the institutions.
The group further maintained that the scheme should be
designed for four levels of varying skills which are "O" (Foundation),
"A" (Advanced Diploma), "B" (Graduate) and "C" (Post
Graduate) spanning from console operator at one end to system manager/ administrator at
the other. The government of India accepted the recommendations of the working group and
thus the DOEACC scheme was launched in 1990.
Are
You COMing?

Specialised courses like the ones on ERP or Visual
Basic may be hot today, but what about tomorrow? In many cases, by the time you finish off
your training, the "hot" technology is no longer 'cool'! So the Rs 2 lakh
question today is, which technology is at least five years' futureproof?
COM (Component Object Model) is one, as it's the
foundation upon which higher level services can be built. Though a technology from the
Microsoft stable, many private institutes are ready to bet on it. At present, COM is being
taught at Advanced Technology Labs (ATL) and at NIIT. The price: ATL offers it for Rs
2,25,000, while at NIIT it's Rs 4,500 for those who have already enrolled for C++ and
VC++.
CORBA (Common Object Request Broker Architecture) is
another distributed programming model, possibly more popular at the high-end Unix
programming world. In an attempt to promote component-based development in the SAARC
region, Component Management Group, in association with Software Technology Park of India,
plan to open over 22 Component Academies across India by March 2000. |
Today, under the scheme, private institutes are granted
provisional accreditation for conducting courses- O/A/B/C-based on the specified norms and
criteria for that particular level of course. Exams are conducted twice a year at
important cities and towns all over India.
However, while institutes struggle to ensure that they churn
out quality software engineers and programmers every year, the cream fly to greener
pastures abroad. Says Prof Kumar of IIT Delhi, "Brain drain is mainly due to the lack
of opportunities in our country." But for those grabbing their resume and hastening
their steps towards placement consultants, here's a word of caution. A recent survey shows
that over 90 percent of the newly trained computer professionals in the US take to the
armchair due to the lack of projects.
Finally, a correction. Infotech is not all about software
engineering or programming. There is a whole world out there just waiting to be explored
and exploited. Database administrator, system and network manager, technical writer, Web
page designer, movie animation specialist, infotech journalist: these are equally
interesting job profiles. What your career needs is careful planning. It's all about
making the right choice.
The Razor's Edge |
If you aren't doing a computer course, you aren't "in". Says
Geetanjali Sharma, a 15 year old student, "The more recognised and famous institute,
the better it is." Needless to add, Aptech and NIIT are hot favourites. In many
cases, youngsters force their parents to shell out extra money for going to these
institutions. What makes these institutes the most preferred flavour of the Generation
Next? A clinching factor is visibility.
Advertisements lure many youngsters. And so does peer pressure. Says Nitin, a B.Com
Honours student, "I spoke to three institutes, but made the final decision as per my
friend's advice." Another strong tilting factor is "extra fringes" such as
free Internet connections, online resources and discounts. According to Karthick, a GNIIT
student, "Since NIIT is an official educational partner of Microsoft, I get to attend
lot of conferences and increase my awareness and exposure while studying." One can
also avail of discounts in many Microsoft Original Curriculum courses. For example, he
joined the COM introductory course organised by MS for a cool Rs 4,500 for instead of the
steep Rs 12,000!
Technology platforms matter a lot to prospective infotech
trainees. Students want the very best and the very latest. Quips Neharika, "This is
the '90s, here the tortoise does not win the race!"
However, as for the private training institutes, there is
always a wide slip between the cup and the lip. Says a student doing a multimedia course
from Arena, "I rolled in for an eight-month short-term course in June '97 and am
still doing it!" Constant changes in the faculty and lack of machines have messed up
the course schedule. Another disappointment is the placement promise. While the private
institutes stand by their word, students have their own grievances. According to Sweta,
"The top four or five students get good job opportunities. The rest of us are saddled
with entry-level jobs. The dream shown in the glossy ad remains that-a dream."
Finally, there is the question of counselling. In many cases,
students, mostly from smaller towns with little knowledge of computers, leave the
"which course" decision altogether on the counsellor. Not a wise move, says
Tarika, who recently finished a course from a private institute. "I wasted Rs 5,000
on a course I was totally unsuitable for. There was no one to guide me," she rues. |
The Training Masters |
| Aptech Ltd: Has more than
1,200 centres in about 20 countries. The three training initiatives are: Aptech Computer
Education for general computer students; Arena Multimedia for multimedia professionals;
and Asset International for software professionals. Recently it launched a course on
E-commerce in alliance with IBM. BDPS
Ltd: With over 150 software training centres, BDPS offers courses right from MS
Office to high-end training on AS/400 client-server. It has joined hands with ECIL to set
up ECIL-BDPS centres in 11 states. Also in the pipeline is a hardware lab in Bangalore.
BITECH (Bhari Information Technology Systems Pvt.
Ltd): With over 36 training centres in India, Malayasia and Sri Lanka, BITECH
concentrates in high-end training. Has tie-ups with IBM and Sun Mircrosystems.
CMC Ltd: The government of India enterprise
started with customised training for multinationals and finally got to career training.
Has about 180 centres across the country. Besides the short term and specialised courses,
CMC offers DAST-Diploma in Advanced Software Technology.
CMS Computer Institute: A division of
Mumbai-based CMS Computers Ltd, it has about 60 branches all over India. Besides the
software courses such as DBMS, OOP and Front End tools, CMS offers networking training
programmes like the new "CMS Millennium" on Novell Netware 5.
Datapro: Datapro Infoworld is one of the
oldest computer and consultancy organisations in India, providing IT products and
services. With 140 training centres all over India, Datapro acts as ATC for Microsoft,
Novell, IBM AS/400 and Autodesk products.
First Computers: Pioneering the end-user
computing training concept in India, the ISO 9001 certified company has more than 150
centres all over the country. About 80 percent of their business comes from courses such
as First Accountant aimed at B.Com and CA; and advance diploma in computer integrated
management.
IEC Softwares Ltd: Has a network of over 350
centres spread across India, UAE, UK, Singapore, Oman, Maldives and Nepal. Associated with
the National Council for Promotion of Urdu Language, Ministry of HRD, for conducting a
one-year diploma in computer application and desktop applications in Urdu at 50 centres
nationwide.
IIS Infotech Ltd: Trained more than 1.5 lakh
professionals so far. Launched "Websity" course in 1998 teaching basics of
Internet and multimedia technology, Web page designing, 2-D and 3-D animation, Web
publishing, etc. Operates through its 15 centres in Delhi, Hyderabad, Secunderabad and
Ahemedabad. Has alliances with ENPC, France, IIT Delhi, etc.
Lakhotia Computer Centre: Started in 1985,
LCC has 500 centres across the country. From the short term certificate courses to
career-oriented programme (ADCS & MSE), the institute offers all sorts of infotech
courses.
Pentafour: Pentafour communications Ltd has
been providing high-end training in India for over a decade. The firm specialises in
training on AS/400, E-business, besides the client/server courses like Oracle 8, VB 6 and
VC++. In Chennai, it offers training in SAP, Synon and multimedia.
NIIT Ltd: From its first centre in Mumbai in
1982 to 750 centres in 20 countries today, with over 1,50,000 students on its rolls, NIIT
strode high. Main fare: a four-year omnibus GNIIT programme; SWIFT, short courses for
professionals; CATS, high-end courses such as redevelopment courses for Y2K; and LEDA,
multimedia courses for the whole family.
Quantum Institute: In collaboration with the
University of Illinois at Urbana-Champaign (UIUC) offers courses via the Net. Students are
given a Net ID whereby they can access resources like digital libraries and Web boards at
the UIUC campus. It has rolled out two new courses-the object oriented design and
programming course; and multimedia systems course.
SSI: Software Services International offers
IMPACT-a professional software course especially designed for college students. The
professional software course includes OLE, GUI and ODBC, among others topics.The
curriculum has been designed by ISO 9001 certified SSI Global R&D division. The
institute also offers diploma in RDBMS and Trilogy 2000 which covers SQL Server from
Microsoft, Advanced Visual Basic and Active Server Pages (ASPs) Web page development tool.
STG International Ltd: One of India's
foremost training organisations in advanced software tools and development with over 100
training centres , STG offers training in new emerging technologies like OOP and Java,
Oracle, SQL Server, GUI tools like Visual Basic, Developer/2000 and Web-related
technologies like HTML, Java Script, Frontpage, VRML, CGI and Perl, among others.
Certified by Microsoft and Lotus for training.
TULEC (Tata Infotech Ltd): With over 180
centres in 60 countries, the company was the first educational establishment in India to
receive ISO 9001 certification for "courseware design, development and conduct of
career, professional and short term course in the Information Technology area." The
organisation specialises in concept courses such as visual programming, database
management systems, object oriented technology and Internet programming. |
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