..Computers Today

 

May 16-31, 1999                                                                    MASTER FILE  

Computers Today Home
Politics
BusinessEntertainment and the Arts
People
About UsWhat's New

Country Buzz

Chief Guest

Managing IT

The Net

Tech Trends

Marvels

Telecom

Columns

Circuit

TRAINING INDUSTRY
Which Course '99

The Training Masters

The Razor's Edge

The pulse of today decides the tools of tomorrow. On the infotech highway, you step into the training mall where courses vary from 2-day workshops on latest programming tools to 3-year formal degrees. Computers Today weighs the choices and suggests the best for you.

By Kavita Kaur and Moumita Bakshi

Which Course '99Software is, undoubtedly, the silver lining to the India's smirch of economy today. According to surveys, the country has the second largest assembly of English speaking technical professionals in the world, after US. Statistics show that there are over 1,832 educational institutions and polytechnics training about 67,785 computer software professionals every year. Add to this the number of graduates passing out of IITs and one gets a mind-boggling number.

Despite the output, demand far outstrips the supply. According to an industry observer, "Today's IT professional knows that he constitutes the most important entity beyond products and projects, as he knows how to use products and control project schedules." With that trump card in hand, IT professionals have made it big and now thousands of dreamy youngsters across the country are religiously pouring into the training institutes each month-a place which they regard as their gateway to a good job abroad.

Kids Domain

Kids DomainHeard of the three Rs-Reading, wRiting and aRithmetic? Add another member to the R family-computeR knowledge. Today's kindergarten kids are not only taught "London bridge is falling down" in their activity room but also how to use computers. As these 4-5 year old tiny tots try their hand at the magical world of computers, companies rush in to offer special school training programmes, CD tittles and books. For example, US-based The Fourth R Inc. With over 200 centres in 35 countries, the firm set its first shop in India-Chennai, last November. The company provides interactive computer learning solutions for kids. The courses are split up according to the levels of learning: Techno Tots (3-5 years), Explorers (6-8 years), Voyagers (9-11 years), Cybernauts (12-14 years) and Techno Teens (15-17 years). The learning process is based on the four key roles of the computer: that of a tool, tutee, topic and thought-provider. Go ahead and make cards for mothers day or prepare a budget for your pocket money this summer-right on your dad's laptop.

Ironically, it is partly because of this "money-in-return-for-job" strategy that the right people holding the competence to use software tools and fight project deadlines are scarce today. Quality is almost a misnomer in the education provided by many IT training institutes in the country, complain CIOs of many user organisations. Explains Adesh Goyal, HR head, Hughes Software, "High turnover of jobs in the industry has attracted a large number of service providers in the education sector who had no previous experience of conducting IT training programmes. To an extent, a few major IT education providers have also contributed to the falling standards by entering into franchise agreements with institutes that house no infrastructure worth the name. So the gap between the institutes and businesses is far from bridged."

But Ashok Clement, Education Marketing Head, NIIT disagrees. "In our institute, curriculum is prepared by a special R&D team, keeping in mind the latest technology and training methodology. At NIIT, there is a classroom for theory classes, lab room for practical work and mindroom for brainstorming sessions. This shows our committment towards the system." To keep the students abreast with the latest trends in the infotech world these institutes attempt going beyond the parametres of diplomas. "We go an extra step to prepare our students for the real world by giving them lessons on communication skills and putting them on to challenging projects," adds Clement.

The Formal Strength

NIIT or Aptech don't represent the whole IT training industry in India, though they garner about 80 percent of the industry revenue between them. Many small private training institutes spawned across the country offer training on applications and programming methodologies that are old and the quality of teaching is poor. While the degree institutes are governed by stringent norms, there is no monitoring of the private institutes. DOE's accreditation programme or HRD's bureaucratic approach have not brought in any standardisation.

Infotech's Own IITs

Infotech's Own IITsWhile the idea was mooted about 15 years ago, a key initiative to increase quality IT workforce in India through the formation of Indian Institute of Information Technologies (IIIT) saw the light of the day only last year. A joint effort of industry and the government, today there are IIITs in different cities including Bangalore, Hyderabad, Chennai and Allahabad. These institutes offer both computer software engineering degree and short-term courses. Recently, Oracle School of Advanced Technology was opened in Hyderabad IIIT campus. This is the third school being opened there, following the IBM School of Enterprise Wide Computing and Metamor School of Excellence in Software Development Methodology. Next in line is a Microsoft school.

Another project in the pipeline is ICSPI-the Institute of Computer Software Professionals of India. While ICSPI's post-graduate course would be of two years, short-term courses would vary from three months to one year duration.

Open universities like IGNOU are also catering to the training requirements of the students who couldn't get admission into the formal sector institutes. IGNOU's School of Computer and Information Sciences also offers courses through the Net.

The more hip may eye the Electronically NETworked LifeLong Learning (EL NET-3L) distance mode of education under the Continuing Education Programme. The programme has been developed by the Centre for Educational Technology, IIT Kharagpur. It offers courses in computer network and Internet applications, telecommunication technology, RDBMS design and Oracle, etc.

The result is obvious: almost all recruiting companies favour engineering students to diploma holders. According to a NASSCOM report, of the 35,000 professionals working in the software export industry, less than 2 percent are from the informal sector. Phiroz A. Vandrewala, executive vice president, Tata Consultancy Services, opines, "Students in the private training schools learn applications but lack aptitude." The leading IT consultancy firm is probably the biggest campus recruiter in India. Out of the 3,000 recruitments made every year, it handpicks about 2,500 students from 40-45 professional institutes. The software giant does not hire anyone who isn't a B.Tech, M.Tech or MCA. The selected students undergo a 8-10 week rigorous training programme at the firm's in-house training centre at Thiruvananthapuram. After that, they are put up on live projects for about 6-8 months. Once the initial training is completed, they are sent back for additional training for about 3-4 weeks.

Explains Jayanthi Jagannath, manager, HR, Nucleus Software Exports Ltd, "We take BE and MCAs for entry-level positions. However, in case of other positions for experienced software professionals, exceptionally meritorious candidates holding diplomas from well-recognised computer training institutes are also considered." At present, the BE/MCA vs diploma-holder ratio at Nucleus is about 85:15 percent.

The general idea is that the formal sector with its strict inducting norms ensures a higher level of "quality". Stresses Prof. Anshul Kumar, head, Department of Computer Science and Engineering, IIT Delhi, "IITs are fundamental and concept-oriented, while private institutes are more skill and tool oriented."

Saving the Private Ryan

How do the T-schools react to these observations? Says Rajesh Kumar, senior manager (corporate), IEC Softwares Ltd, "I would place diploma holders at a higher pedestal than the degree holder. Take any public sector training institute, most of them are working on Oracle 7, while the private institutes have moved on to Oracle 8.5." While proper training which is untouched by business needs of the organisation providing the training can only be offered by established universities and institutes, these alma maters need support and incentives to meet the growing manpower requirements of the industry.

Although engineering graduates are inducted into the industry quickly, it is often felt that they need further training to be honed in the latest applications. The industry complains that while the colleges and formal institutes provide a good standard of training, their ability to relate to training that they impart to real world usage is poor. Infrastructure is often inadequate and the faculty not well-versed in latest applications. In fact, if one wants to increase the intake through existing systems or by establishing new learning institutes, the major problem would possibly be inadequate facility.

Learning on the Net

Anil Dang: Net is futureCourses about the Net, on the Net and by the Net. Studies reveal that the explosion of Internet has created an additional demand of over 1 lakh job every year. Cashing on this wave are Quantum, Aptech, NIIT, Zed Education, among many others. Zed Online, the Net-based training course of Zee Education has a course on E-commerce. The ZED Virtual University is another distance learning program that offers a range of ten courses including Management, Computer and Internet.

Similarly, the Quantum Institute, a division of Quantum Information Systems Ltd, is harnessing the power of the Net and offering training in collaboration with the University of Illinois, USA. It is perhaps the first institute in India to offer a post graduate degree-Masters of Computer Science-online. Says Anil K. Dang, chairman, Quantum, "The days of shishya going to the guru are over. Quantum brings leading technology training right on your desktop-from halfway around the world." Websity by IIS Infotech Ltd also focusses on Internet and Web page designing and programming. GNIIT students at NIIT have access to a vast pool of resources including online brainstorming and chat sessions. One interesting aspect is the online self-assessment test whereby one can assess where one stands vis-à-vis the rest of the class. Another comprehensive course in E-commerce is e-com@asset, a joint effort of Asset International, the high-technology arm of Aptech Ltd and IBM Education. The six month course focusses on honing Java and Web application development skills.

According to Unmesh Brahme, CEO, Ovation Development Consultancy Services, a Mumbai-based consulting firm, "A major issue is the orientation and skills of trainers. Most of them are so removed from the reality of practical computer use that they can rarely instill the practical utilities in their students for using PCs effectively."

"Forget about statistics,"says Pranav, a B.Com student from New Delhi,"For most of us there is no option. Not all can get entry into IITs and IIITs. Private institutes are the safest and easiest route to entry in the world of computers. Moreover, they are ideal for college going students who want to do a side-course and increase their job-worthiness." Adds Vikas Gambhir, executive, business development, CMC, "Where are the seats? Look at the number of institutes offering B.Tech/MCA courses and compare them with the graduate population. There is no option for thousand of students but to go in for diploma courses."

A balance might be in the offing. Many IT companies today are tying up with Indian and foreign universities or formal sector schools to offer courses or refine their intakes. The past few months have witnessed educational alliances where noted hardware and software giants have tied up with premier universities to further their own stake. Apple Publishing Technology Centre (APTC) joined hands with IGNOU and All India Management Association (AIMA) to offer new Web courses. Wipro Infotech, meanwhile, has forged an alliance with Bureau of Information technology services. The US-based Radiant Systems and the Chennai-based Kaashyap Institute of Information Technology Pvt Ltd together set up an infoschool to offer training in different ERP packages. The duo have now entered into an agreement with the Component Mangement Group (CMG, USA) to set up a component developement centre for CORBA professionals. The graduates who excel in their courses would be absorbed internally by Kaashyap and CMG and rest by CMG division worldwide. Besides this, IIS Scientific Computing Ltd has joined hands with the Foundation for Innovation and Technology Transfer (FITT) and the IIT, New Delhi, to offer training courses in CAD/CAM/CAE software. Saurabh Srivastava, executive chairman, IIS Infotech Ltd says, "The high- end program, such as this, establishes a bridge between the industry and academia."

Training and Advanced studies in Management and Communications (TASMAC) has entered into an aliance with the Institution of Incorporated Executive Engineers (IIEXE) of UK to offer diploma courses in engineering management in Pune. The courses would provide knowledge of management practice, give an insight to management processes, and also provide knowledge of techniques applicable to engineering management.

Authorised to Train

Authorised to Train

The stamp of credibility being very important, there is an increasing trend to learn from institutes certified by the vendors. The Authorised Training Centres (ATC) are multiplying, as global giants such as Microsoft, Autodesk, Lotus, Oracle, Novell and IBM are appointing private institutes as their ATCs.

Although training on popular Microsoft packages are offered by practically all institutes, very few of them are recognised ATCs. Some of Microsoft's ATCs are NIIT Ltd, STG International, IIS Infotech Ltd and Datapro. Oracle Corp.'s ATCs including SQL Star International, Asset Aptech and BITECH offer training on databases, CASE and end-user tools. Likewise, the CAD/CAM major, Autodesk Inc. has appointed CADD Center India Pvt. Ltd as their ATC. Novell has teamed up with Datapro Information Technologies, CMC, Tata Unisys Ltd while IBM today has over 15 ATCs. Meanwhile, Lotus' ATCs include Software Technology Group, SQL Star International, Tata Information Systems Ltd and MicroUniv.

What makes ATCs so hot? IT firms seek expertise in the most accepted platforms while hiring computer personnel. At their end, hardware and software giants wish their products to be popular among developers. ATCs seize both opportunities at one go and ensure good standard of education.

Close on the heels of opening a technology lab in Mumbai, Intel has set up its second technology lab at IIT Delhi. Microsoft plans to invest $35 million in what it calls "University Advanced Technology Labs Program" to target university-level computer science education, computer education in schools and training for IT professionals. Metamor Global Solutions Ltd, has set up its 'Metamor School of Excellence' at the IIIT, Hyderabad.

Government's Long Hand

The government, on its part, is bending backward to push quality into computer education offered by the private institutes in India. It may be recalled that Parliament's concern led to the formation of a working group and the birth of the unique DOEACC (Department of Electronics Accreditation of Computer Courses) scheme. Tracing the roots of the DOEACC society, V.K. Bhatia, additional director, DOEACC society, explains, "In order to meet the demand for IT professionals, we decided to exploit gainfully the resources available with the non-formal sector for the development of quality manpower. This led to the formation of a National Working Group under the aegis of All India Council for Technical Education (AICTE) the statutary body of the country for the recognition/ accreditation of technical educational programmes, in 1989." The working group made recommendations that the society should take advantage of the facilities available with the institutions in the private sector, to conduct standard courses laid down centrally. The stamp of excellence by granting accreditation would be based on the performance of the students fielded by such institutions in the DOEACC examinations and on the infrastructure maintained by the institutions.

The group further maintained that the scheme should be designed for four levels of varying skills which are "O" (Foundation), "A" (Advanced Diploma), "B" (Graduate) and "C" (Post Graduate) spanning from console operator at one end to system manager/ administrator at the other. The government of India accepted the recommendations of the working group and thus the DOEACC scheme was launched in 1990.

Are You COMing?

Are You COMing?

Specialised courses like the ones on ERP or Visual Basic may be hot today, but what about tomorrow? In many cases, by the time you finish off your training, the "hot" technology is no longer 'cool'! So the Rs 2 lakh question today is, which technology is at least five years' futureproof?

COM (Component Object Model) is one, as it's the foundation upon which higher level services can be built. Though a technology from the Microsoft stable, many private institutes are ready to bet on it. At present, COM is being taught at Advanced Technology Labs (ATL) and at NIIT. The price: ATL offers it for Rs 2,25,000, while at NIIT it's Rs 4,500 for those who have already enrolled for C++ and VC++.

CORBA (Common Object Request Broker Architecture) is another distributed programming model, possibly more popular at the high-end Unix programming world. In an attempt to promote component-based development in the SAARC region, Component Management Group, in association with Software Technology Park of India, plan to open over 22 Component Academies across India by March 2000.

Today, under the scheme, private institutes are granted provisional accreditation for conducting courses- O/A/B/C-based on the specified norms and criteria for that particular level of course. Exams are conducted twice a year at important cities and towns all over India.

However, while institutes struggle to ensure that they churn out quality software engineers and programmers every year, the cream fly to greener pastures abroad. Says Prof Kumar of IIT Delhi, "Brain drain is mainly due to the lack of opportunities in our country." But for those grabbing their resume and hastening their steps towards placement consultants, here's a word of caution. A recent survey shows that over 90 percent of the newly trained computer professionals in the US take to the armchair due to the lack of projects.

Finally, a correction. Infotech is not all about software engineering or programming. There is a whole world out there just waiting to be explored and exploited. Database administrator, system and network manager, technical writer, Web page designer, movie animation specialist, infotech journalist: these are equally interesting job profiles. What your career needs is careful planning. It's all about making the right choice.

The Razor's Edge

Karthick: Conferences and exposure are bonusIf you aren't doing a computer course, you aren't "in". Says Geetanjali Sharma, a 15 year old student, "The more recognised and famous institute, the better it is." Needless to add, Aptech and NIIT are hot favourites. In many cases, youngsters force their parents to shell out extra money for going to these institutions. What makes these institutes the most preferred flavour of the Generation Next?

A clinching factor is visibility. Advertisements lure many youngsters. And so does peer pressure. Says Nitin, a B.Com Honours student, "I spoke to three institutes, but made the final decision as per my friend's advice." Another strong tilting factor is "extra fringes" such as free Internet connections, online resources and discounts. According to Karthick, a GNIIT student, "Since NIIT is an official educational partner of Microsoft, I get to attend lot of conferences and increase my awareness and exposure while studying." One can also avail of discounts in many Microsoft Original Curriculum courses. For example, he joined the COM introductory course organised by MS for a cool Rs 4,500 for instead of the steep Rs 12,000!

Technology platforms matter a lot to prospective infotech trainees. Students want the very best and the very latest. Quips Neharika, "This is the '90s, here the tortoise does not win the race!"

However, as for the private training institutes, there is always a wide slip between the cup and the lip. Says a student doing a multimedia course from Arena, "I rolled in for an eight-month short-term course in June '97 and am still doing it!" Constant changes in the faculty and lack of machines have messed up the course schedule. Another disappointment is the placement promise. While the private institutes stand by their word, students have their own grievances. According to Sweta, "The top four or five students get good job opportunities. The rest of us are saddled with entry-level jobs. The dream shown in the glossy ad remains that-a dream."

Finally, there is the question of counselling. In many cases, students, mostly from smaller towns with little knowledge of computers, leave the "which course" decision altogether on the counsellor. Not a wise move, says Tarika, who recently finished a course from a private institute. "I wasted Rs 5,000 on a course I was totally unsuitable for. There was no one to guide me," she rues.

The Training Masters

Aptech Ltd: Has more than 1,200 centres in about 20 countries. The three training initiatives are: Aptech Computer Education for general computer students; Arena Multimedia for multimedia professionals; and Asset International for software professionals. Recently it launched a course on E-commerce in alliance with IBM.

BDPS Ltd: With over 150 software training centres, BDPS offers courses right from MS Office to high-end training on AS/400 client-server. It has joined hands with ECIL to set up ECIL-BDPS centres in 11 states. Also in the pipeline is a hardware lab in Bangalore.

BITECH (Bhari Information Technology Systems Pvt. Ltd): With over 36 training centres in India, Malayasia and Sri Lanka, BITECH concentrates in high-end training. Has tie-ups with IBM and Sun Mircrosystems.

CMC Ltd: The government of India enterprise started with customised training for multinationals and finally got to career training. Has about 180 centres across the country. Besides the short term and specialised courses, CMC offers DAST-Diploma in Advanced Software Technology.

CMS Computer Institute: A division of Mumbai-based CMS Computers Ltd, it has about 60 branches all over India. Besides the software courses such as DBMS, OOP and Front End tools, CMS offers networking training programmes like the new "CMS Millennium" on Novell Netware 5.

Datapro: Datapro Infoworld is one of the oldest computer and consultancy organisations in India, providing IT products and services. With 140 training centres all over India, Datapro acts as ATC for Microsoft, Novell, IBM AS/400 and Autodesk products.

First Computers: Pioneering the end-user computing training concept in India, the ISO 9001 certified company has more than 150 centres all over the country. About 80 percent of their business comes from courses such as First Accountant aimed at B.Com and CA; and advance diploma in computer integrated management.

IEC Softwares Ltd: Has a network of over 350 centres spread across India, UAE, UK, Singapore, Oman, Maldives and Nepal. Associated with the National Council for Promotion of Urdu Language, Ministry of HRD, for conducting a one-year diploma in computer application and desktop applications in Urdu at 50 centres nationwide.

IIS Infotech Ltd: Trained more than 1.5 lakh professionals so far. Launched "Websity" course in 1998 teaching basics of Internet and multimedia technology, Web page designing, 2-D and 3-D animation, Web publishing, etc. Operates through its 15 centres in Delhi, Hyderabad, Secunderabad and Ahemedabad. Has alliances with ENPC, France, IIT Delhi, etc.

Lakhotia Computer Centre: Started in 1985, LCC has 500 centres across the country. From the short term certificate courses to career-oriented programme (ADCS & MSE), the institute offers all sorts of infotech courses.

Pentafour: Pentafour communications Ltd has been providing high-end training in India for over a decade. The firm specialises in training on AS/400, E-business, besides the client/server courses like Oracle 8, VB 6 and VC++. In Chennai, it offers training in SAP, Synon and multimedia.

NIIT Ltd: From its first centre in Mumbai in 1982 to 750 centres in 20 countries today, with over 1,50,000 students on its rolls, NIIT strode high. Main fare: a four-year omnibus GNIIT programme; SWIFT, short courses for professionals; CATS, high-end courses such as redevelopment courses for Y2K; and LEDA, multimedia courses for the whole family.

Quantum Institute: In collaboration with the University of Illinois at Urbana-Champaign (UIUC) offers courses via the Net. Students are given a Net ID whereby they can access resources like digital libraries and Web boards at the UIUC campus. It has rolled out two new courses-the object oriented design and programming course; and multimedia systems course.

SSI: Software Services International offers IMPACT-a professional software course especially designed for college students. The professional software course includes OLE, GUI and ODBC, among others topics.The curriculum has been designed by ISO 9001 certified SSI Global R&D division. The institute also offers diploma in RDBMS and Trilogy 2000 which covers SQL Server from Microsoft, Advanced Visual Basic and Active Server Pages (ASPs) Web page development tool.

STG International Ltd: One of India's foremost training organisations in advanced software tools and development with over 100 training centres , STG offers training in new emerging technologies like OOP and Java, Oracle, SQL Server, GUI tools like Visual Basic, Developer/2000 and Web-related technologies like HTML, Java Script, Frontpage, VRML, CGI and Perl, among others. Certified by Microsoft and Lotus for training.

TULEC (Tata Infotech Ltd): With over 180 centres in 60 countries, the company was the first educational establishment in India to receive ISO 9001 certification for "courseware design, development and conduct of career, professional and short term course in the Information Technology area." The organisation specialises in concept courses such as visual programming, database management systems, object oriented technology and Internet programming.

 

T-School Tourney

 

India Today Group Online

Top

Issue Contents    Write to us   Subscriptions  Syndication

INDIA TODAY | BUSINESS TODAY | INDIA TODAY PLUS | TEENS TODAY
NEWS TODAY | MUSIC TODAY | ART TODAY | SYNDICATIONS TODAY

 

© Living Media India Ltd

Back Forward