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June 1-15, 2000                                                                     MASTER FILE

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Securing the Corporate Gate
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Sharing Knowledge

"Twin Strategy for Attacks"

Duncans Industries Ltd.
Vice President (IT): Dipanjan Bosu

Threats: In the recent past, we have noticed virus/Trojan attacks mainly through E-mails, which can be largely tackled by the latest anti-virus and anti-spamming tools. But it is difficult to adopt absolute security for newer viruses like the Melissa and ILOVEYOU.

Strategy: Internet security has to ensure the two basic functions: that of preventing unauthorised access and authorising proper personnel to use the same. To protect against security threats to corporate networks in India there has been an increasing use of cryptography to encrypt and decrypt messages, and to authenticate parties and messages. Internet security is also taken care of by a firewall (combination of hardware and software) and security policy to safeguard the corporate network.

Tools: RSA SecurID provides an electronic identification combined with secret PIN of the users. This ensures two-factor identification solution for getting access to corporate network. Further, Norton anti-virus (Symantec), Total Virus Defence/Virus Scan (Network Associates), Innoculate IT (Computer Associates) are used. We also use PGP 6.5.3, which is a cryptographic tool, for enhanced security.

Indrajit Basu

Recently, MITRE hosted an Internet service provider security summit meeting that drew together a working group of technical experts from companies that provide the backbone of the Internet, as well as vendors supplying products for the Internet. Among those participated were Bell Atlantic, Cable & Wireless, Cisco Systems, the United States Department of Defense, Lucent Technologies and the SANS Institute.

The group met to share the knowledge of network vulnerabilities, focusing on the recent denial of service attacks experienced by several major Internet companies. The summit's primary goal was to pull the Internet community together to develop technical solutions that will prevent future service interruptions.

One outcome of this summit was the development of simple guidance that can be followed by every organisation connected to the Internet. It is now available at the Cyber Resource Center on MITRE's Web site, and on the SANS Web site (www.sans.org). Specifically, it will address the two most common techniques used in denial of service attacks on the Internet today: an attacker's ability to hide by using a forged Internet protocol (IP) address, and an attacker's ability to use another's site to amplify an attack.

Specific Measures

One of the reasons why cyber attacks can be deadly is that millions of users can become unwitting, innocent participants in attacks when the attacker furtively uses their system as a host to multiply the barrage of hits on a targeted system somewhere else. At this point of technology evolution, the only reasonable approach is through collaboration, since everyone who uses the Internet is part of the chain. And as hackers themselves are tending to collaborate to make their attacks more crippling, it makes all the more sense for the user community to combine forces in initiatives such as the CVE. While these protective measures are being evolved for the industry, what can the individual IS manager do to safeguard his resources? The major security checkpoints that may be considered fall under five general categories:

"Checkmate at Firewall"

RS Software Ltd.
Network Support Chief: Anindya Sengupta

Threats: The corporate sector in India is not aware of the security threats that face their information systems. That is because only a few companies, barring the large ones, use computers that are critical to their operations. Most consider that at worst viruses or hacking can affect a personal desktop, which can do little harm to the organisation per se.

Strategy: The organisation has a robust network that is immune to any kind of security threats. However, the company follows an elaborate security policy, which constantly protects its systems from any undesirable intervention/hacking. Basically, this protection comes from the elaborate firewall that is built in its system. This firewall has a multi-layer checking that uses the latest software and hardware solutions.

Indrajit Basu

Interception. This is simply good old-fashioned virus protection using antivirus software available from many vendors, for files that reside on desktops, servers and gateways.

Checks. Access controls, authorisation and authentication for both users and devices, especially on the Web. There are now specialised tools, such as single sign-on software, which allows authentic users to log in and log out.

Alarms. Every network must have intrusion detection, scanning and logging capabilities that are repeatedly tested and strengthened based on up-to-the-minute techniques.

Encryption. This covers anything relating to the transmission of E-mail and data files, not to mention public key infrastructure (PKI) certificates and virtual private network (VPN) protection.

Firewalls. With E-commerce and Web access growing, there is a tremendous need for corporate security tools (called firewalls) such as packet filters and application proxies. There are many vendors offering such solutions, and tailor-made ones can be implemented for each system.

"Onus Lies on End-user"

ITC Ltd.
Manager, Corporate MIS: Arun Mitter

Threats: We face significant security threats in three distinct areas: hacking into the private network, revelation of confidential information to the world outside and virus attacks leading to IT/network service disruption and data loss resulting in adverse effect on business. Few users are fully aware of the various sources of security breach-virus attack, Internet cookies, chain mail and hacking.

Strategy: ITC does not expose its network to external access like the Internet, which is accessed from stand-alone computers. Moreover, users are regularly educated and updated about security threats that emerge intermittently. Other measures include keeping PCs and servers updated with latest security solutions like anti-virus software. We believe that the best security strategy lies in a clear IT user norm, over and above technology. This strategy has been successful in preventing ITC's network from all attacks, including the recent ones like the Melissa or ILOVEYOU.

Suggestions: Adhere to the following guidelines strictly while using external and non-propriety networks like the Internet: don't open any mail from strangers; avoid opening an attachment unless expected; ensure that latest anti-virus is loaded in the computer; and keep necessary backup of all files stored in respective hard disk.

Indrajit Basu

Implementing these checkpoints should help in installing a measure of confidence in customers and partners and everyone else in the corporate fold. The selection of security tools can be made using the guidelines set out by CVE. CVE is vital in helping users of security tools and systems to effectively compare products using an apples-to-apples approach. There is no longer any need to sort out which tool tests for which vulnerability. If a tool is CVE-compliant, a user can immediately determine if a tool tests for the specific vulnerabilities that concern his system, without poring through the product's documentation.

Employ Hackers

One of the best methods to ensure total corporate security is to employ hackers themselves as security specialists! Hackers are a very special breed of computer programmers, trained like guerrillas to penetrate security networks. They can be turned into good corporate citizens, as they are very focused and goal oriented. Like intelligence agents, they too have a heightened paranoia which makes them suspect everyone who walks in. Only good hackers will doggedly try every single way to get into a system.

But hacking is not just mastery of technology. Very often "social engineering", the exploitation of a trusting relationship to elicit information, is the weakest links in a firms's IT defence. A clever hacker can merge into a firm on some pretext, and he needs no complex hacking tools to pull it off. At least in the US, former hackers are designing an increasing portion of the corporate computer network landscape of the future. Sceptics might ask what, if any, benefit they provide beyond what one could get from a traditional security consultant.

One-up on the Hackers"

Tata Cellular Ltd.
Senior Manager (IS): A.V>Rajendran

Threats: Basically, there are two types of security threats to any corporate network: one relates to hacking into the networks and the other to virus attacks.

Strategy: We have guarded our network from hacking by putting up firewalls. Moreover, logs are checked regularly. We have an internal security policy that discourages sharing of IDs and ensures deletion of IDs when an employee leaves the organisation. To tackle virus attacks, we ensure anti-virus software is updated with latest patches. We regularly educate all our users on viruses and provide immediate alerts on any new virus. We also advice our users not to share their drives on the network. The same exercise was also done for the ILOVEYOU bug as well.

K. Jayadev in Hyderabad

Hackers do not follow an outline. They do not map a system the traditional, plodding way, moving from box to box on a flow chart. They leap into the flow of the information and swim. They leave room for possibilities. One example of a recent hacker-turned-consultant success story is that of a large government agency that employed a team of ex-hackers to assess its current state of security by evaluating each part of the enterprise as an individual piece. There were numerous vulnerabilities, from telephone systems to the intranet to the extranet. When the team issued a report, individual departments acted predictably. They defended their turf and blamed one another.

The team suggested that the agency look at the entire system as one whole vulnerable unit. They showed the government agency how all of the vulnerabilities were interconnected. More important, the event became a catalyst for a team-building project. Individual managers saw that the only way to develop an integrated approach to solving security problems was to work on the entire network, the human as well as the computers, to think, in short, as hackers think!

"Let Them Play Inside Only"

Global Trust Bank Ltd.
Executive Vice President: P.C.Narayan 

Strategy: Our bank's private network is not connected to any external network. Our Internet banking division works on a separate LAN segment by itself, which is not inter-connected with GTB's private network. The servers are protected with automatic access locks. The passwords are frequently changed. Users are constantly educated/ updated on the various security-related issues. In addition, our internal auditors, on a periodic basis, carry out security audits. Most importantly, sensitive data sent over our leased line network are 128-bit encrypted. We Finally, we have a third-party audit done by a reputed firm in the Internet security area for intrusion detection.

Tools: McAfee (Total Virus Defence) anti-virus software is installed on all PCs.

K. Jayadev

"Foolproof all the Layers"

Intelligroup Asia Pvt. Ltd
Assistant Vice President, MIS: Prasad Kodali

Threats: Corporates are vulnerable to basically three types of security threats: internal hacking, external hacking and virus attacks. As long as a corporate network is private, though global, and is not open to the Net, it is relatively safe from external attacks.

Strategy: Mere installation of firewall does not ensure safety of the network. The performance of the firewall is guided by the company's security policy, which translates into a set of instructions for the firewall to function.

About the ILOVEYOU virus attack, we sent a mail to all our employees, informing them not to open any attachments. The mail server was under constant observation to see any flooding of infected mails internally or externally. Subsequently an update was downloaded and applied.

The company's network has adequate security features. Floppy drives are disabled on all the PCs. Network configurations are locked and cannot be changed by any user. Access to projects data is available only to respective project teams. Our network is protected from the Internet attacks with a firewall with clearly-defined security policy for different types of inward/outward access.

K. Jayadev

 

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