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THE
NEW ECONOMY: ADVENTURE CAPITALISTS
Earth
Mover
Vinayak Chatterjee
Chairman, Feedback Ventures
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"Wherever
there is a problem, there is also an opportunity."
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Investing
money-and future-in infrastructure would have seemed crazy at a time when
the world was running after industries like telecom and it. But for Vinayak
Chatterjee it was an instinctive decision. Today, Feedback Ventures-the
company Chatterjee and four IIM-A batchmates set up to provide integrated
infrastructure management services-has catalysed investments of Rs 10,000
crore. No other firm in the private sector has advised as many states
as Feedback. It won the consultancy rights to Andhra Pradesh's economic
policies despite being pitted against the sizzle of Arthur Andersen and
ICICI.
A "lethal
blend" of foresight and meticulous planning shapes Chatterjee's approach.
And he is clear about one thing: wealth maximising is not all-important,
doing "something with an element of nation-building" is. Two
years ago, Feedback and some institutions set up India's first private
urban infrastructure fund to aid cash-strapped projects. Feedback, feels
Chatterjee, is at an exciting cusp: some goals have been reached but plenty
remain. "Wherever there's a problem," he says with infectious
enthusiasm, "there's also an opportunity."
-Shuchi Sinha
The
Image Maker
Ekta
Kapoor
Creative Director, Balaji Telefilms
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"I
get a kick when people react to my characters."
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If
entertainment is queen of the ice age, Ekta Kapoor is its princess. But
like in all fairy tales, she too had to go via the ugly-duckling stage-when
every star kid had big-budget films, a fan-following and death threats
to boot. When she told people about her work and watched the interest
in their eyes die out. Well, it only made Kapoor get back to some serious
work.
The daughter
of Hindi movie star Jitendra is creative director with the family-run
Balaji Telefilms-a TV production company that has seen its share of struggles
and a meteoric rise in the past year. The seven-year-old company has moved
from clocking 8.5 programming hours in January 2000 to 33 hours in January
2001.
For
someone who started as an "assistant model coordinator", Kapoor
has 18 shows on air. Such as the highly popular Kyonki Saas Bhi Kabhi
Bahu Thi with a rating of 8.38 which took on the mighty KBC and its 8.91
(week ending January 7). "It has been seven years of hard work,''
says Kapoor. "But I've enjoyed myself. I get a kick when people react
to the characters I have created. The power to make people cry, laugh
and dream constantly amazes me," she adds.
So what
else has changed? Well, revenues for one. The company's turnover last
year was Rs 20 crore and Kapoor projects an increase of Rs 25 crore by
the year 2002. That's one high a 25-year-old will find difficult to live
down.
-Himanshi
Dhawan
The
Call Guy
Raman Roy
CEO, Spectramind India
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"Good
people are like magnets--talent attracts more talent."
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Raman
Roy, 43, founder-CEO of Spectramind, India's leading call-centre, is a
firm believer in "the Indian work-force-it has incredible potential
but it needs moulding, like hot wax. Otherwise it gets wasted". And
it was this belief, he insists, that led him to what's now being seen
as a pioneering effort in the world of call centres in India. First at
American Express and then at GE Capital, Roy showed his American bosses
the unarguable profitability of using an Indian work-force, efficient,
qualified and comparatively cheap, to do accounting and processing work
for the company's operations across continents, simply by using satellite
connectivity. Then a lunch meeting with someone "who believed in
me and showed me some incredible figures on a laptop" turned a switch
in his mind: why not duplicate the success of the call-centre concept
with his own company.
And Spectramind
was born, barely 10 months ago. Today its clients include various Fortune
100 companies with tie-ups worth $30 million (Rs 140 crore). It employs
980 workers on three shifts. Beginning, of course, was not easy. "I
remember the first day I walked in-I was the only employee. Just an empty
building, no water, no cubicles, nothing. My knees were wobbling. But
once the first few associates came on board things began to look up."
Which brings out another Royism: "Good people are like magnets-talent
attracts more talent." It's a belief that's held Roy in good stead-friends
and colleagues speak of his ability to motivate even "non-performers"
into confident workers. And though he looks the part of the pipe-smoking,
business-suit clad copybook CEO, scratch the surface and there is little
awe and plenty of shared laughter with associates, who gang up with his
nine-year-old daughter in insisting the pipes remains unlit.
-Shuchi Sinha
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