In the perennial
battleground of Iraq lies a vibrant society which was once the hope and
pride of the Middle East. India Today's
Ashok Malik travels to the
dream that died. Guns
and Gaiety
INDIA
TODAY CONCLAVE
The
Conclave concludes on a high note. Al Gore, Stanley Fischer and other world
leaders listen and are heard. Catch up on the highlights. Take
me to Conclave now
CARE
TODAY
INDIA
TODAY HINDI
CURRENT
ISSUE NOVEMBER 4, 2002
COVER STORY: DIWALI DHAMAKA
More for Less
With prices touching a new low across the consumer
goods spectrum, it will be the cheapest Diwali in the past five years
By Shankar Aiyar
Last week, Sumit Joshi was passing by a TV showroom
in Delhi's Lajpat Nagar market when a 21-inch, flat-screen LG TV set caught
his eye. An hour later, Joshi walked home with a new TV for only Rs 15,650.
Two years ago, the same set would have cost him Rs 24,000. When Suresh
Mahadevan, a movie buff, checked out a DVD player at the Heera Panna Shopping
Arcade in Mumbai last year, the Rs 20,000 tag proved a deterrent. This
year, he purchased a Philips DVD player for Rs 12,500.
Mumbai
Raj and Shibani Thakur With four TVs bought in the past
five years, there are no battles for the remote at the Thakur home.
The pride of place is for the latest buy, the 29-inch Japanese-made
TCL, bought last week for Rs 25,000. Raj, 27, who runs cyber cafes,
will watch his favourite films, Terminator 2and Jurassic Park, along
with wife Shibani.
With the festive season reflecting the sagging economy and devoid of
the accompanying buzz, the drastic price slash across the consumer goods
spectrum may be the best news yet. It could possibly be the cheapest Diwali
in five years. An AC Nielsen ORG-MARG analysis of price trends in four
categories for 1999-2002 (see box) conducted exclusively for India Today
reveals declining prices across categories "with a pattern of higher
price cuts for higher-end segments".
The sharpest cuts have been in CTV prices. Players like Sony and LG,
who entered through the high-end gate, have been forced to rethink strategies.
In refrigerators, the frost-free segment is leading price cuts of up to
Rs 4,000; in washing machines, high-price models have been forced to dip
prices; in the audio segment, the price cut has been accompanied by new
features.
Mumbai Ajai & Komal Bathija
Three years ago, Ajai, a 32-year-old movie buff who heads online
and offline sales at the stock trading house Sharekhan, wanted to
buy a DVD player. But with even the cheapest, no-frills player coming
for Rs 26,000, he wasn't buying. Last week, he along with wife Komal
bought a Philips DVD player for Rs 12,000.
The coolest deals, however, are for air conditioners. Says R.S.S.N. Raju,
vice-president (operations), Voltas: "A 1.5-tonne ac which cost Rs
31,000 five years ago comes for Rs 20,000 now." To appreciate the
improved affordability, factor in the rate of inflation that has averaged
4.5 per cent over the past four years. In essence, the Rs 31,000 ac should
have theoretically cost around Rs 37,000. So the real drop in prices is
around Rs 17,000.
The dip is the steepest for cellular phones and computers. "In 1995,
the cheapest phone cost around Rs 12,000. Today you can buy a better phone
for Rs 5,000," says Pankaj Mohindroo, ceo, Agrani Convergence Stores,
and president, Indian Cellular Association. Five years ago, a branded
pc cost upwards of Rs 50,000. Today, a faster machine costs just Rs 39,000
and comes with goodies like dvd/vcd or cd writers.
CLEAR
VISION
A 21-inch, flat-screen LG TV launched for Rs 23,000 in 2000 is now
available for Rs 17,000. Since 1999, the prices on an average have
dropped by Rs 3,000 for a 14-inch CTV, by Rs 3,600 for a 21-inch
TV and by Rs 10,000 for a 29-inch TV.
Source: ORG-MARG.
CHILL
OUT
An LG 380-litre frost-free refrigerator priced at Rs 40,000 in 2000
now comes for Rs 33,000, while the price of a similar Godrej fridge
has slid from Rs 33,495 to Rs 25,895. Even the directcool segment
prices have dipped between Rs 400 and Rs 1,600 depending on the
capacity.
Source: ORG-MARG.
KEEPING
PACE
In 1998, a Maruti 800 Standard with an eight-valve engine and leaf
springs cost Rs 2.09 lakh. Now, an upgraded Maruti 800 Euro I with
coil springs, side impact beams and radial tyres comes for Rs 1.88
lakh. A Euro II model with 16-valve engine is for Rs 2.08 lakh.
Source: Maruti Udyog. Ex-showroom prices, Delhi.
WASH
OUT
A Siemens front-loading washing machine priced at Rs 28,079 in 1999
is now available for Rs 21,343. While prices of other models don't
show such a dramatic fall, they have slid between Rs 1,500 and Rs
2,000
Source: ORG-MARG.
COOL
DEALS
In 2000, an LG 2-tonne split air conditioner cost Rs 63,000. Today
the same comes for Rs 40,000 along with gifts. In 1998, a standard
1.5-tonne AC would have cost Rs 26,000 or Rs 31,000 depending on
whether it was a Carrier or a Voltas. Today it can be had for Rs
19,500 or Rs 20,000.
Source: Trade and Industry.
BIT
BY BYTE
In 1998, a Compaq computer with a 14-inch monitor, 32 MB RAM with
a 4 GB hard disk and CD-ROM drive cost Rs 50,000. Today, at Rs 39,990,
one can get a 40 GB hard disk, 128 MB RAM with a printer, webcam
and a one-year onsite warranty.
Source: Compaq
SPEAK
EASY
When mobile phone services were launched in 1995, the cheapest phone
cost Rs 12,000 and the high-end ones, over Rs 35,000. Today a far
superior entry-level phone comes for Rs 5,000, while a high-end
instrument can cost Rs 25,000.
Source: Indian Cellular Association
WATTS
UP?
A Kenwood mini-audio system with VCD which cost Rs 28,036 in 1999
is now available for Rs 15,251. In 1998, a 400-watt PMPO Philips
CD system cost Rs 16,503. Today, for Rs 17,527, one can get a 3
CD changer with MP3/VCD blasting 1,500 watts.
Source: ORG-MARG/Philips
DIGITALLY
YOURS
Three years ago, when they came in the market, a low-end DVD player
cost over Rs 25,000. With the entry of many more companies, the
price has dipped to Rs 14,000. Today, one can easily pick up a DVD
player for as little as Rs 9,500.
Source: LG/Trade and Industry.
Add a plethora of discounts, freebies and even lottery gifts you can
ferry home in cheaper and better cars. "This is undoubtedly the cheapest
Diwali in five years," says Jagdish Khattar, chairman and managing
director, Maruti Udyog. He should know, having led the price war and brought
down the price threshold for cars to below Rs 2 lakh.
So what is driving down the prices? The economic slowdown reflected in
the lacklustre shopping malls is a major contributor. Falling tariff-down
from 60 per cent to between 16 and 32 per cent-has also played a critical
role. "The truth," says Ganesh Mahalingam, gm, marketing, LG
Electronics, "is that liberalisation has finally arrived," triggering
factors key to dipping prices. As the economy opened, new players came
in, triggering competition for market share, and hence, price cuts. More
players also translate into higher capacities, which has a dual impact.
"Larger capacities deliver economies of scale and lower input costs,"
says Subir Gokarn, chief economist, CRISIL. Higher capacity also results
in supply outstripping demand, leading to a rush for the critical mass.
Either way, the consumer gains.
As new entrants bring in technology at a lower price, others are forced
to follow. K. Ramachandran, CEO (India), Philips, says, "The firms
that cannot keep up the innovation momentum will pay the price as margins
crumble." Technology also helps cut costs via better management of
sales-inventory ratio. Price is a key denominator, which is why "every
link from supplier to producer to retailer is squeezed to deliver what
the consumer perceives as value for money", says Mahalingam.
Sujit Das Munshi, vice-president and executive director, AC Nielsen
ORG-MARG, says, "The era of being production driven is over."
Price is no longer the sum of cost and margin. Producers research what
the consumer is willing to pay and work their arithmetic backwards. Helping
this new arithmetic are falling interest rates. Car finance rates have
dipped from nearly 21 per cent to 11 per cent in five years and the consumer
needs to pay just 25 per cent of the money upfront.
Given the paradigm shift in the market, it isn't surprising that lower
prices have drawn consumers. Between 1996 and 2001, the sale of ACs rose
from Rs 818 crore to Rs 1,825 crore, for TVs from Rs 3,643 crore to Rs
7,500 crore, refrigerators from Rs 1,445 crore to Rs 2,335 crore, computers
from Rs 3,149 crore to Rs 8,409 crore and cars from Rs 8,812 crore to
Rs 16,800 crore. While competition may have bumped off some players, low
prices have helped expand the market.
But will the good times last? Khattar thinks they can't. "Manufacturers
can't afford to continue spending money meant for re-investment on discounts."
Raju agrees, saying volumes don't justify cuts. However, Bibek Debroy,
director, Rajiv Gandhi Institute of Contemporary Studies, says that "as
and when it happens, prices should slide further". Mahalingam agrees.
"A billion people buy only two million PCs a year. India boasts
nine million cell-phone users as against 190 million in China," says
Mohindroo. The reason clearly is price. A decade ago, the price of a 21-inch
TV in China was $400 (Rs 19,600). It is $80 (Rs 4,000) now.
Says marketing consultant Rama Bijapurkar: "The demand exists,
but manufacturers need to fashion and supply appropriate products with
appropriate technology at an appropriate price." India Inc is clearly
making a start.
-with Sandeep Unnithan, Stephen David and Shuchi Sinha